FAQs

Property Management FAQ

1. What does a property management company do?
A property manager oversees the daily operations and long-term care of properties on behalf of homeowners and community associations. This includes coordinating maintenance and repairs, managing landscaping and cleaning services, responding to emergencies, overseeing outside contractors, and ensuring properties remain safe, functional, and well-maintained. Property managers also handle administrative responsibilities such as HOA bookkeeping, dues collection, and financial reporting, helping communities run smoothly and protecting property values

2. What services does Coastal Management provide?
Coastal Management offers complete property and community care, including:
Handyman repairs and general maintenance
Residential and common-area cleaning
Landscaping and exterior upkeep
24/7 emergency response
Contractor scheduling and oversight
HOA bookkeeping, receivables, payables, and financial reporting

3. Do you manage both HOAs and individual homeowners?
Yes. We specialize in HOA management but also work directly with individual homeowners who want reliable property care, seasonal maintenance, and emergency support.

4. What areas do you serve?
We proudly serve Ocean County and surrounding areas, with a focus on coastal communities.

5. How do you handle 24/7 emergency calls?
Our emergency line is available day and night. When you contact us, a member of our team will respond immediately to assess the situation, dispatch help, and coordinate any necessary contractors to resolve the issue quickly.

6. Can you help with both routine maintenance and larger repairs?
Yes. From everyday handyman fixes to coordinating major repair projects, we handle jobs of all sizes. We also supervise outside contractors to ensure work is completed on time and to the highest standard.

7. Do you provide landscaping and exterior care year-round?
Absolutely. We offer full landscaping services, including lawn care, shrub trimming, seasonal cleanups, power washing, gutter cleaning, and snow/ice removal during the winter months.

8. How do you handle contractor oversight?
We coordinate, schedule, and supervise all outside vendors and contractors. Our team ensures that every project is completed with quality workmanship, efficiency, and transparency, keeping you informed along the way.

9. What bookkeeping and financial services do you provide for HOAs?
We manage HOA finances with accuracy and accountability. Services include dues collection, payables and receivables management, and clear monthly financial reporting, giving HOA boards and residents peace of mind and transparency.

10. How do homeowners or HOA boards contact you for service requests?
Service requests can be submitted by phone, email, or through our dedicated online system . Our team responds quickly and ensures all requests are tracked and resolved in a timely manner.

11. Do you offer customized management plans?
Absolutely! Every community and homeowner has unique needs, which is why we create tailored care plans that cover exactly the services you require — nothing more, nothing less.

12. What makes Coastal Management different from other property management companies?
As a local, family-owned company, we bring over 30 years of property care and landscaping experience, along with a hands-on, personalized approach. Unlike larger firms, we treat every property as if it were our own, combining professional expertise with the care and accountability of a trusted neighbor.